Chrysanthou Mylona 1-3030, Panaghides Building, Episkopi, Cyprus, 350
Room 2a 14/f Chun Wo Commercial Centre, 23–29 Wing Wo Street, Central, Hong Kong
1.1. These Terms of Cooperation govern the provision of legal and consulting services by Veritas Advisory Group Limited (hereinafter referred to as the “Company”) to its clients. These Terms, including all provisions and conditions, have been individually developed taking into account the Company’s business activities, internal rules, and operational model. The document has been prepared with the involvement of qualified professionals (including legal and audit specialists) and reflects the actual processes applied by the Company in its interaction with website visitors and clients.
1.2. The Company provides services including legal analysis, case management, asset tracing and recovery, and coordination with third parties across multiple jurisdictions.
1.3. These Terms apply to all clients unless otherwise expressly agreed in a separate written agreement.
1.4. In the event of any conflict between these Terms and a separate agreement, the provisions of such agreement shall prevail.
2.1. The Company may provide the following services:
2.1.1. initial case assessment and analysis;
2.1.2. advisory services;
2.1.3. preparation of legal documentation;
2.1.4. representation in judicial and out-of-court proceedings;
2.1.5. interaction with banks, payment systems, regulators, and law enforcement authorities;
2.1.6. development of asset recovery strategies;
2.1.7. other legal services.
2.2. The specific scope of services is determined individually and documented in a separate agreement.
3.1. Engagement begins with a client inquiry through available communication channels.
3.2. The Company conducts a preliminary assessment based on the information provided.
3.3. Following the assessment, cooperation terms may be offered to the client.
3.4. Cooperation is deemed commenced only upon execution of an agreement in written or electronic form.
4.1. Submission of an inquiry or provision of information does not create contractual or fiduciary relationships.
4.2. The Company is not obliged to accept a client and may refuse cooperation without providing reasons.
5.1. Fees are determined individually, taking into account the complexity of the matter, jurisdiction, and scope of work.
5.2. Various fee models may apply, including:
5.2.1. fixed fees;
5.2.2. hourly rates;
5.2.3. staged payments;
5.2.4. conditional fees (success fee), where applicable.
5.3. Payment terms are documented in the agreement.
5.4. Breach of payment obligations may result in suspension or termination of services.
Client Rights
6.1. The client is entitled to receive timely updates on the progress of their case at key stages.
6.2. The client may request explanations regarding legal strategy, procedural actions, and expected outcomes.
6.3. The client may receive copies of documents prepared within the scope of their case, subject to legal restrictions.
6.4. The client may terminate cooperation at any time in accordance with these Terms and the agreement, subject to payment obligations.
6.5. The client may submit reasoned comments and suggestions regarding the progress of the case; the Company will review such submissions and provide a reasoned response.
6.6. The client is entitled to confidentiality of all information provided, in accordance with Section 10 of these Terms.
Client Obligations
6.7. The client shall provide accurate, complete, and up-to-date information necessary for service provision.
6.8. The client shall provide documents and materials in a timely manner.
6.9. The client shall comply with payment obligations and cooperate in good faith.
6.10. The client is responsible for consequences arising from inaccurate or misleading information, including any resulting losses.
6.11. The client shall promptly inform the Company of any material changes affecting the case.
Company Rights
7.1. The Company reserves the right to:
7.1.1. refuse engagement without providing reasons;
7.1.2. suspend services in specified circumstances;
7.1.3. terminate cooperation unilaterally with appropriate notice.
7.2. Such measures may apply in cases of:
7.2.1. breach of cooperation terms;
7.2.2. failure to meet payment obligations;
7.2.3. provision of false or misleading information;
7.2.4. identification of legal, regulatory, or compliance risks.
Company Obligations
7.3. The Company shall provide services in good faith, with due professional care, and in accordance with applicable legal standards.
7.4. The Company shall inform the client of significant developments affecting the case.
7.5. The Company shall ensure confidentiality in accordance with Section 10 and applicable data protection laws.
7.6. The Company shall act in the client’s interests within the agreed scope and avoid conflicts of interest. Where a potential conflict is identified, the Company shall promptly notify the client.
7.7. The Company shall safeguard client documents and return them upon request, unless otherwise required by law.
7.8. The Company shall perform services within agreed timelines or notify the client of delays.
8.1. The Company does not guarantee any outcome, including recovery of funds or assets.
8.2. Outcomes depend on multiple factors beyond the Company’s control.
8.3. Any estimates are indicative only.
9.1. The Company may engage partners in different jurisdictions.
9.2. The Company coordinates such cooperation within a unified legal strategy.
9.3. The client consents to sharing necessary information with such partners, subject to confidentiality requirements.
10.1. The Company ensures confidentiality of all client information and implements appropriate safeguards.
10.2. Disclosure is permitted only where necessary for service provision, required by law, or with client consent.
10.3. Personal data is processed in accordance with GDPR (EU Regulation 2016/679).
10.4. The client has rights including access, rectification, erasure, restriction, and data portability.
10.5. For clients in Asian jurisdictions, applicable local data protection laws are also observed where relevant.
10.6. Confidentiality obligations survive termination of cooperation.
11.1. The Company conducts KYC, AML, and sanctions screening procedures.
11.2. The client must provide requested documentation.
11.3. The Company may refuse or terminate cooperation where compliance risks are identified.
12.1. The Company’s liability is limited to the maximum extent permitted by law.
12.2. The Company shall not be liable for:
12.2.1. actions of third parties;
12.2.2. decisions of courts or authorities;
12.2.3. inability to recover assets due to external factors;
12.2.4. indirect or consequential losses.
13.1. The client shall indemnify the Company for documented losses arising from:
13.1.1. breach of these Terms;
13.1.2. provision of false information;
13.1.3. violation of applicable laws.
14.1. Cooperation may be terminated by either party with at least 14 days’ written notice.
14.2. Grounds include breach, non-payment, compliance risks, or other specified circumstances.
14.3. The client shall pay for services rendered up to termination.
14.4. Obligations accrued prior to termination remain in force.
15.1. These Terms are governed by the laws of Cyprus.
15.2. Disputes shall be resolved by the courts of Cyprus unless otherwise agreed.
16.1. The Company may amend these Terms unilaterally.
16.2. Amendments become effective upon publication.
16.3. Existing engagements remain subject to prior terms unless agreed otherwise.
17.1. For all inquiries, the Company may be contacted at: info@veritas-advisory-group.com
